Privacy Policy

Effective date: July 17, 2026 · Last updated: July 17, 2026

This Privacy Policy explains how Brush Buds Painting (“Brush Buds,” “we,” “us,” or “our”) collects, uses, and protects your information when you contact us through our Facebook or Instagram ads, our Messenger chat, our website, or our other channels to request a free quote for painting, staining, or house-washing services.

Information we collect

• Information you give us: your answers to our questions (for example, whether you need your deck, fence, or both painted or stained), and any details, photos, address, phone number, or email you choose to share so we can prepare your quote.
• Basic profile information that Meta (Facebook/Instagram) makes available when you message us, such as your name and profile picture.
• Communication records: the messages you exchange with us and the notes we keep to follow up.

How we use your information

• To respond to your enquiry and prepare and send you a free, no-obligation quote.
• To schedule an estimate and carry out the work you request.
• To follow up about your quote, booking, or completed job, and to provide support.
• To keep records for warranty, accounting, and legal purposes.

How we share information

We do not sell your personal information. We share it only where necessary: with Meta Platforms (your conversation happens on their apps, subject to Meta’s Privacy Policy), with service providers that help us operate (scheduling, quoting, CRM, payments) who may only use it to provide services to us, and where required by law.

Data retention

We keep your information only as long as needed to serve you, honour any warranty, and meet our legal and accounting obligations, after which we securely delete or anonymize it.

Your choices and rights

• You can ask us to access, correct, or delete the personal information we hold about you.
• You can ask us to stop contacting you at any time by replying “stop” or telling us directly.

Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access.

Children’s privacy

Our services and ads are intended for adult homeowners and property decision-makers. We do not knowingly collect information from minors.

Changes to this policy

We may update this policy from time to time and will revise the date above when we do.

© 2026 Brush Buds Painting. This policy applies to enquiries made through our advertising, website, and messaging channels.